Where is the Nowhere Company based?
We are currently based out of Melbourne, Australia.
Can I track my order?
All orders come with tracking which you will receive via email once your order is shipped. If you do not receive your tracking email you can send us an email at firstname.lastname@example.org and we will help you resolve the issue.
When will my order be shipped?
We ship Monday - Friday and try our best to ship all orders next day but please allow for 1-3 days after payment for your order to be shipped. You will receive a shipping confirmation email once your order has been dispatched.
How long will my order take to arrive?
All domestic orders are expected to arrive within 2-8 days. International orders can take anywhere from 12-21 days on average. On occasions when Auspost is overwhelmed with orders, shipping times may be longer.
Will COVID-19 affect my order's shipping?
We will still be shipping Monday - Friday, although Auspost's delivery times may be affected by the current situation. More info here: https://auspost.com.au/about-us/news-media/important-updates/coronavirus
Returns & Exchanges Policy
Unfortunately we cannot currently offer returns or exchanges. Please make sure you have entered all your details correctly and chosen your preferred garment/size. If your product arrived damaged, please contact email@example.com.